FAQ – Essancy By Ahla Jaw

FAQ

Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.

Shipping & Returns

Below are some common questions about shippings, returns, and exchanges

1. What are aroma blends made of?

Each Blend is crafted from Pure Fragrance Oils only.

2. Can I use aroma blends in any diffuser?

Our blends are optimized for aroma diffusers. If you're using a water-based diffuser, cold-air and nebulizing diffusers check compatibility first.

3. Are the blends safe for pets and children?

Our aroma blends are formulated for use in diffusers and are generally safe when used as directed. We recommend avoiding direct contact with skin and keeping blends out of reach of children and pets. If you or your pets have specific sensitivities, please consult your healthcare professional or veterinarian before use.

4. How long does a bottle of aroma blend last?

Usage varies by diffuser and intensity settings. On average, a 500ml bottle lasts 3–4 weeks with regular use.

5. Can I mix different blends together?

Yes! You can experiment with layering scents to create a personalized aroma. Just ensure compatibility and avoid over-saturating the diffuser.

6. What is an aroma diffuser?

An aroma diffuser is a device that disperses Aroma Blends into the air, creating a pleasant and luxurious atmosphere.

7. What types of aroma diffusers are available?

We offer diffusers for every type of space. From compact models for small rooms and cars to powerful systems for large villas and palaces. All our diffusers work with pure fragrance oils only, ensuring consistent and long-lasting scent performance. You can choose between cable-powered or rechargeable options, depending on your needs.

8. How do I use my diffuser?

Simply fill the designated aroma diffuser with your chosen aroma blend, power on the device, and select your preferred settings (timer, intensity, etc.).

9. How long does the scent last?

The scent lasts as long as the diffuser is operating.

10. Is it safe to leave the diffuser running overnight?

Most models include auto shut-off features. However, we recommend using timer settings for optimal safety and efficiency.